SERCO
Rostering Administrator Jobs in Abu Dhabi, UAE
Key Accountabilities
- Compiling and publishing rosters using the Time2Work Rostering Tool and Excel in accordance with company policies and standards and forecasted demand monthly;
- Tracking of staff movements on a day to day operation;
- Creating and maintaining an overall staff annual leave plan;
- Planning and scheduling of all required training in conjunction with the relevant stakeholders;
- Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements;
- Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escalate to Head of WFM for any issues that require further management review;
- Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded
- Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, time-of-in-lieu (TOIL) quota and claims in the Human Resource System (SAP) for Serco staff and rostered subcontractors.
- Ensure correct overtime submitted, processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department;
Specific Requirements
- The job holder will be educated to a level of High School Diploma, General Education Degree or equivalent professional qualification.
- Arabic speaker
- Excellent organisational skills
- Highly developed communication, both written and verbal, and interpersonal skills
- Well developed problem solving skills relevant to dealing with shift or roster allocation scenarios
- Demonstrated commitment to continuous change and improvement
- Numerical and planning skills relevant to roster coordination and management
- Sound negotiation and influencing skills
- Ability to effectively liaise with a range of internal stakeholders
- Competent use of Microsoft Office, particularly Excel Spreadsheets.
To apply for this job please visit careers.serco.com.