Rostering Administrator

SERCO

Rostering Administrator Jobs in Abu Dhabi, UAE

 

Key Accountabilities 

  • Compiling and publishing rosters using the Time2Work Rostering Tool and Excel in accordance with company policies and standards and forecasted demand monthly;
  • Tracking of staff movements on a day to day operation;
  • Creating and maintaining an overall staff annual leave plan;
  • Planning and scheduling of all required training in conjunction with the relevant stakeholders;
  • Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements;
  • Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escalate to Head of WFM for any issues that require further management review;
  • Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded
  • Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, time-of-in-lieu (TOIL) quota and claims in the Human Resource System (SAP) for Serco staff and rostered subcontractors.
  • Ensure correct overtime submitted, processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department;

 

Specific Requirements

  • The job holder will be educated to a level of High School Diploma, General Education Degree or equivalent professional qualification.
  • Arabic speaker
  • Excellent organisational skills
  • Highly developed communication, both written and verbal, and interpersonal skills
  • Well developed problem solving skills relevant to dealing with shift or roster allocation scenarios
  • Demonstrated commitment to continuous change and improvement
  • Numerical and planning skills relevant to roster coordination and management
  • Sound negotiation and influencing skills
  • Ability to effectively liaise with a range of internal stakeholders
  • Competent use of Microsoft Office, particularly Excel Spreadsheets.

To apply for this job please visit careers.serco.com.

About Munawer M

Munawer is a seasoned recruiter, career blogger, and job consultant specializing in the dynamic job markets of Dubai, Abu Dhabi, Sharjah, and across the UAE. With a deep understanding of local employment trends and industry demands, he regularly shares valuable insights through his career-focused articles, helping job seekers stay ahead in an ever-evolving market. Munawer’s personalized recruitment and consulting services empower individuals to enhance their skills, navigate the competitive UAE job landscape, and secure roles that align with their career aspirations. He is dedicated to connecting talent with the right opportunities in the region’s thriving economy.

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