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Juma Al Majid
Reception supervisor Jobs in Dubai, UAE
Job Description
- Supervises reception area for proper flow & operations.
- Organize reception area to fulfill principal standards & requirements
- Monitor service advisors’ performance to meet set targets & objectives by Service Manager.
- Trains service advisors to apply customer care steps advised by Company & Principal.
- Suggests ideas & plans to enhance customer satisfaction level.
- Prepares & submits reports required by Service Manager taking into consideration deadlines.
- Follow & solve customers’ complaints escalated by service advisors.
Requirements
- Diploma Degree in IT/BA or any equivalent majority.
- 5 years experience in Auto- Body shops in UAE
- Excellent communication skills in English & Arabic
- Smart appearance
- High managing skills to drive employees’ engagement & motivation.
- Ability to work under pressure and handle multiple tasks.
- Excellent relationship Management with Insurance Co / B2B & Customers.
- Valid UAE Driving license
Benefits
- Paid Annual Leave
- Medical Insurance
- Travel Ticket
- Family Status
- T&C applied as per group policy.
To apply for this job please visit careers.al-majid.com.
