HR Analyst

HR Analyst Jobs in Dubai, UAE

What you will do

• Case Management/ Resolution (Measurement: Service Level Agreement/ Turn Around Time)
• Customer Focus / Collaboration (Measurement: Survey / Customer / Stakeholder Feedback)
• Data Integrity (Measurement: Quality check/ Maintain Confidentiality/ SAP Entries)
• Service Excellence / Teamwork (Measurement: Continuous Improvement/ Initiatives/ Info Sharing)
• Operational Excellence (Measurement: Work in Progress Report/ Timely escalations/ Tracker updates / Case closures /Knowledge of Policies/procedures)

Required Skills to be successful

1. Problem Solving and trouble shooting skills
2. Attention to detail and good decision making skills
3. Excellent Communication Skills (Arabic language a plus)

What equips you for the role

• Bachelor’s degree or equivalent in HR, Business, Management or Technology
• CIPD or similar qualification a plus
• 2 – 3 years’ experience as HR Generalist in UAE or GCC with 2 – 3 years’ experience in supporting SAP HR Module or similar ERP
• Proficiency with PC applications including Word, Excel, PowerPoint & Outlook
• Multi-tasking experience in a fast-paced environment, completing work tasks with speed and accuracy in a detailed work environment.
• Experience in a Shared Services environment a plus and experience in a common help desk tool such as Salesforce is a plus
• Good Knowledge of UAE Labor Law.