Front Office Coordinator

Key Responsibilities:

ESSENTIAL FUNCTIONS

Administrative Support

• Receives incoming telephone calls, determines purpose of caller(s) and forwards calls to appropriate personnel or department.
• Delivers and transfers messages to employees or voice mail when appropriate personnel are unavailable.
• Welcomes and guides visitors and guests and ensures best hospitality to them.
• Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information.
• Maintains all emergency contacts and reaches them during emergency or non – emergency situations as required.
• Ensures that only permitted people are to enter the office.
• Provides information about the Company by answering questions and requests.
• Keeps track of people coming to/going from the office.
• Manages incoming courier for all departments.
• Maintains safe and clean reception area and meeting rooms by ensuring all meetings room have required stationary/equipment.
• Performs a variety of administrative duties such as typing, faxing, copying and filing documents as required.
• Assists in the management of the various administrative requests such as transport and stationary needs by entering and marinating data into the ADMIN software module.
• Supervise arrangement for catering and setups during workshops and meetings.
• Monitors and maintains stock inventory and updates of giveaways stock (storeroom).

Minimum Professional Experience Required

• 4 to 6 years’ experience in a similar ADMIN role
• Bachelor degree or diploma in any field or relevant ADMIN professional certification.