Business Development Coordinator

Scope: The role supports the Senior Business Development Manager (SBDM) in processing the administrative tasks in security sales operations. The desired candidate will have a strong administrative background and be able to support the SBDM in the coordination of all sales related activity. They will assist with the tendering process and the coordination of all inbound security opportunities.

Responsibilities

Financial:

• Process leads for the security department ensuring that prompt action is taken for quote submission.
• Work with the pricing team to complete financial summaries and circulate for approval for security quotations.
• Provide timely follow ups on all submitted security quotes and update Salesforce (SF).

Customer:

• Understand the security industry and current market conditions.
• Understand key areas of Transguard’s business, that need to be included in any sales activity or administration.
• Act as the Point of Contact for all inbound security sales enquiries.

Process:

• Support in the review of any incoming client documentation such as RFP’s, scope of work, tender documents and provide input to the SBDM.
• Assist with any sales reports requested by the SBDM.
• Support with the contract negotiations internally between client, Operations, Legal and Commercial, providing input to support internal decisions with support from Senior Manager as required.
• Update salesforce on a regular basis to ensure all opportunities are accurately recorded in the system.
• Strict adherence to Salesforce Processes
• Strict adherence to the order validation process

Innovation:

• Collaborate with the sales team to identify improvements in the sales process and SF.
• Act as the liaison between sales and ops to collect and analyze client feedback.
• Contribute and provide market intelligence to form part of the sale strategy where required

• Strong organization skills and fluent in English
• Strong written and verbal communication for coordinating sales, client, and other departments
• Attention to detail when handling documentation and data entry/ reporting
• The ability to develop strong internal relationships with internal teams and colleagues
• Ability to understand financial summaries for pricing quotes
• Ability to handle customer queries or concerns professionally, even if indirectly supporting sales operations
• Proficiency in MS Office and CRM software such as sales force
• Understanding of Security industry regulations and guidelines
• Openness to learn new tools, systems and processes as needed
• Flexibility to adapt to changing priorities or tasks in a dynamic sales environment.